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GETTING THE
PERFORMANCE
FRAMEWORK RIGHT

THE EMERGING PARADIGM                                          PERFORMANCE-BASED GOVERNMENT
 

Slowing revenue growth, tax resistance, citizen’s who want more services…  New paradigm governments are responding by becoming:

·         performance-based
·         customer-focused
·         results-oriented
·         competitive
·         accountable
·         innovative 

THE PROBLEM
WITH TRADITIONAL DELIVERY FRAMEWORKS

A FOCUS ON SPENDING, NOT SERVICE …

WRONG SYSTEMS - Governments organize operations to control expenditure – not for results.  

WRONG INCENTIVES - They discourage efficiency by tying salary, rewards and compensation to staff and budget size not customer service or efficient delivery.

WRONG MEASUREMENTS - Traditional budgeting systems contain perverse incentives to waste resources - the “spend it or lose it” syndrome.

Traditional systems discourage less costly service delivery alternatives by understating in-house costs.

THE OPPORTUNITY
PERFORMANCE FRAMEWORKS COST LESS

Adjust incentive systems so public employees benefit from efficiency, not budget maximization.

Focus on the end-product - the service your organization produces, not on spending and running traditional budgeting processes .  

Define services precisely.  Measure service quantity and quality.  Measure costs.  Compare alternatives.

Raise new revenues by unlocking hidden asset value in public sector balance sheets.

Have commercial parties finance, build, and operate major public infrastructure.

WHY USE AN OUTSIDE CONSULTANT?


Objectivity, an outside view -- fair, accurate, and neutral analysis with no vested interest in potential outcomes.

Specialized expertise and experience -- a unique background and understanding of the issues and pitfalls involved in designing and implementing value for money systems in government.

COG ASSOCIATES 
A NETWORK OF EXPERTS


 COG Associates works with a network of specialized consultants from Canada, New Zealand, and the United States on a project-specific basis as required. A focused team of public policy professionals who understand performance-based government.